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Here are answers to some of the more common questions about counselling. If you have a particular question not covered here, please call or send us a note through the Contact page.

What is counselling?
Counselling―also referred to as therapy―is a process that assists people to better understand themselves and improve their relationships. When successful, this results in more satisfying and healthy ways of living, and experiencing the world through better―
  • Knowledge of themselves
  • Self-direction and self-confidence
  • Independent, distinctive, and expressive traits
  • Understanding and acceptance of others
  • Coping adequately and comfortably with problems
  • Effective functioning as worker, parent, and so on

What’s Montem’s therapeutic approach?
Everyone has the inborn desire and ability to become a fully functioning person leading a satisfying life but our experiences can inhibit this development. Montem counsellors use a range of evidentially verified techniques to facilitate growth in your personality, attitudes, and behaviour.

The therapeutic relationship is key to unlocking your potential. It involves focused reflection by the counsellor through open questioning marked by unconditional regard for your wellbeing. In this way the client is guided through their personal, social, or psychological problems.

See counsellors' range of technical competencies in their profiles on the Counsellors page.

Who goes to counselling?
Ordinary people with extraordinary problems.

About 1 in 5 people seek help from counsellors, therapists, or coaches in tackling problems and achieving goals. Over 94% of people think it appropriate for depression-anxiety and over 83% for relationship breakdowns.

Comparable surveys show, two thirds of counselling clients are women and one third men, with the proportion of men increasing. Around a third are in full-time employment and a similar number beneficiaries. And two thirds are evenly spread between 20 and 50 years of age.

Over 55% return for further courses, with some 15% of all clients using counselling for personal development—life coaching.

In other words, consulting a counsellor today is considered normal, healthy, and responsible—a means of getting ahead—a sound choice.

What problems do counsellors work with?
Common issues are―
  • Depression: loss of purpose, enjoyment...
  • Anxiety: worrying, guilt, shame...
  • Performance: work, study, parenting...
  • Intimate relationships: conflict, talking, sex...
  • Self-esteem, confidence, isolation...
  • Motivation, purpose, self-management...
  • Relationships: family, friends, colleagues...
  • Major decisions: family, career, college...
  • Stress: concentration, grief, abuse, trauma...
  • Irritability, frustration, anger...

How long does it take?
The average course of counselling is some five sessions with about 50% between 1-3 sessions and a further 40%: 4-7 sessions. Sessions usually last 50 minutes―generally once a week.

Some courses are substantially longer, depending on the scope of the issues—their range, scale, and depth—and personal goals. Longer courses are at a reduced cost; ask your counsellor.

How much will it cost?
Fees vary according to the qualifications and experience of the counsellor concerned. The standard fee per session for each counsellor is published in the individual counsellor's profile to be found on the Counsellors page.

Fees are designed to be affordable and may be charged on a sliding scale. Assistance may also be provided in applying for grants or finance. Your counsellor will discuss fees and payment options with you.

Cancellations with at least 24 hours notice may be rescheduled without charge.

What are the risks?
Counselling isn’t without risk; the very nature of change is challenging. However, our counsellors are trained, experienced, and supervised in managing this.
Over 87% of clients report significant improvement following counselling generally. While improvement will stem from a complex variety of factors, professional counselling is likely to have a beneficial impact in most cases―but not all. Your counsellor will refer you to other sources of assistance.

Counselling is also recognised in law as a confidential relationship, with some exceptions―notably when there's a particular risk of harm to clients or others.

Montem counsellors also work to the standards of the New Zealand Association of Counsellors and other relevant professional institutions. Additionally, counsellors are bound by statute, including the Code of Health and Disability Services Consumers' Rights 1996, and the Privacy Act 1993.

Who are Montem’s counsellors?
All our counsellors are professionally qualified and experienced. Profiles of our counsellors are available on the Montem website.

We regularly work with clients’ medical practitioners, allied health professionals and social service providers.

What if it's about a friend or family member?

It's often helpful to share worries about friends or family members, and we encourage you to make an appointment to do this. You'll be able to speak confidentially with a counsellor and receive advice about how to deal with your concerns about this person.

"If you're not happy with something, you should change it. So I went to therapy, and finally, I'm able to speak up for myself. You're going to hear me roar!"

Katy Perry
singer, songwriter, actress